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Context Help

If you feel lost inside our web hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each and every page. A popup will show up. It contains exhaustive information about all the actions that you can carry out on that particular page. Each popup shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a wide selection of instructional videos describing how to work with our Control Panel. They're shot for those of you who want to see how things are being done rather than just reading articles. In this way, everyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the answer you are looking for, take a glance at our comprehensive FAQ database, which contains questions asked by actual clients and provides practical solutions. We constantly "revamp" our FAQ section with new questions & answers in an attempt to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, we have a fantastic team of tech support engineers available 24-7-365 and eager to assist you with any question. Each support ticket you open will be responded to within one hour (the average ticket response time is about twenty minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 164324

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com